How to Handle Staff as a Manager: Communication Is Key

People management is the process of leading and supervising employees in a company or organization. This includes setting goals and objectives, providing feedback and coaching, managing performance, handling conflict, and making decisions about hiring, firing, and promoting employees. How to handle staff as a manager can be challenging for a first-timer.

As a manager, you now need to not only lead but also motivate and manage your employees. This takes a lot of communication and consistency, and your goal should be to create a harmonious environment that keeps your workers motivated to perform while encouraging them to constantly better themselves.

Below are some essential tips on how to handle staff as a manager.

Table of Contents

Communication Is Key

It’s no secret that communication is key in any relationship – and that includes the relationship between a manager and their staff.

After all, how can you effectively manage and lead a team if you’re not communicating with them regularly?

There are a few simple things you can do to make sure you’re communicating effectively with your staff.

1. Make Yourself Available

Your staff should feel like they can come to you with any questions or concerns they have. Set aside time each day to check in with your team, and make yourself available via email or instant messaging when you’re not in the office.

2. Encourage Open Communication

Create an environment where your staff feels comfortable communicating with you. Encourage them to share their ideas and concerns, and listen to what they have to say.

3. Be Clear and Concise

When you’re communicating with your staff, make sure you’re being clear and concise. They shouldn’t have to guess what you’re trying to say – be direct and make sure they understand your instructions.

4. Follow Up

After you’ve communicated with your staff, follow up to make sure they understood what you said and to see if they have any questions. This shows that you’re invested in the communication process, and it helps to ensure that everyone is on the same page.

Key Takeaway: Communication is key to being an effective manager.

Establish Clear Expectations

When it comes to managing staff, one of the most important things you can do is to establish clear expectations. This means being clear about what you expect from your employees in terms of their work, their conduct, and their overall contribution to the team.

When you have clear expectations, it makes it much easier for everyone to know what is expected of them. This can help to avoid confusion and conflict, and it can also help to motivate employees to do their best work.

There are a few key things to keep in mind when you are establishing clear expectations with your employees.

First, be sure to communicate your expectations clearly and concisely. This means being clear about what you expect, and also why you expect it. It can be helpful to provide examples of what you consider to be meeting or exceeding your expectations.

Second, be sure to be consistent with your expectations. This means that you should not change your expectations without first communicating the change to your employees. If you do need to make a change, be sure to explain why the change is being made, and how it will impact your employees.

Finally, be sure to follow up with your employees to ensure that they are meeting your expectations. This means giving feedback on their performance, and also providing guidance and support when needed. By following up with your employees, you can help to ensure that they are meeting your expectations and that they are on track to improve their performance.

Key Takeaway: To be a good manager, you need to have clear expectations for your employees and be consistent with them.

Be Respectful and Fair

As a manager, you are responsible for handling your staff in a respectful and fair manner. This can be difficult at times, but it is important to remember that your subordinates are human beings with feelings and needs just like everyone else.

Here are some tips on how to handle staff as a manager.

1. Communicate Openly and Honestly With Your Staff

Let them know what your expectations are and why you have those expectations.

2. Listen to Your Staff Members When They Have Something to Say

Show that you value their input and feedback.


3. Be Consistent in Your Treatment of Staff Members

Everyone should be held to the same standards and expectations.

4. Be Fair When Making Decisions That Affect Your Staff

Consider all sides of the issue before coming to a conclusion.

5. Respect Your Staff Members’ Time and Personal Lives

Understand that they have lives outside of work and that they need time to focus on those things as well.

Key Takeaway: It is important to communicate openly and honestly with your staff, listen to them, be consistent and fair, and respect their time and personal lives.

Encourage a Positive Work Environment

As a manager, part of your job is to create and maintain a positive work environment that encourages this kind of positive attitude and behavior.

One of the most important ways you can do this is by developing a good working relationship with each of your staff members. Get to know them as people, and show them that you’re interested in their lives and work. Be approachable and open to feedback, and make it clear that you’re there to support them.

In addition to developing strong individual relationships with your staff, you can also foster a positive work environment by promoting teamwork and collaboration. Encourage employees to work together to solve problems and meet goals, and recognize and reward team efforts.

Finally, remember that a positive work environment starts with you. Model the behavior you want to see from your staff, and be the kind of leader that you would want to work for.

Key Takeaway: A positive work environment starts with the manager. Model the behavior you want to see and create a supportive, collaborative environment to encourage your staff to do their best work.

FAQs About How to Handle Staff as a Manager

How do managers handle employees?

  • Keep the channels of communication open.
  • Create a harmonious and collaborative environment.
  • Take an interest in your staff’s lives.
  • Encourage growth.
  • Say what you think.

What is the best way to manage staff?

  • Hire the best people.
  • Set goals.
  • Measure the performance of employees regularly.
  • Encourage employees to share their opinions.
  • Reward hard work.
  • Ensure that employees are enjoying their job.

How do you handle difficult staff?

  • Criticize the behavior, not the person.
  • Identify the root of the problem.
  • Give clear directions.
  • Write down expectations and specific consequences.
  • Monitor progress.
  • Stay calm and show respect.
  • Be open to feedback.

How do you manage staff in a team?

  • Communicate directly and transparently.
  • Present a clear vision.
  • Encourage team collaboration.
  • Delegate with care.
  • Provide constructive feedback and recognition.
  • Overcome remote work challenges.


It’s difficult to overestimate the importance of having strong leaders in your company. Studies show that managers have a significant impact on internal metrics such as employee engagement, employee retention, and financial performance. Hopefully, these tips can help you how to handle staff as a manager effectively.

If you’re looking to improve your management and leadership skills, is the perfect place for you. We offer a variety of resources to help people become better managers and leaders, including tips, articles, courses, and more. Whether you’re new to management or have years of experience, we can help you take your skills to the next level.

Visit our website today to learn more about what we offer!

Leave a Comment