What Skills Should a Human Resource Manager Have?

HR plays a critical role in any business organization. What skills should a human resource manager have?

First, an HR manager must have the ability to communicate with employees at all levels of an organization. This is key to maintaining a positive work environment and ensuring that everyone is on the same page.

Additionally, strong organizational skills are critical for keeping track of employee records and managing payroll functions.

Finally, problem-solving skills will come in handy when dealing with difficult employees or addressing complaints from staff members. These three skill sets are the most important when it comes to what skills should a human resource manager have in order to make them a valuable asset to their company.

Table of Contents

Communication Skills

In any job, being able to communicate effectively is essential. When it comes to people management, communication plays a critical role in maintaining a positive work environment.

How can HR managers improve their ability to communicate?

1. Active Listening

Active listening means paying attention to the person who is speaking, not just hearing the words they’re saying.

When you’re actively listening, you’ll make eye contact, nod occasionally to show that you’re following along, and provide feedback such as summarizing what the other person has said.

This helps ensure that everyone is on the same page and prevents miscommunications from happening.

2. Understand Body Language

Another important aspect of effective communication involves understanding body language cues. For example, crossed arms might indicate that someone is feeling defensive while fidgeting could be a sign of nerves or discomfort.

Paying attention to these nonverbal signals can give you additional insights into how someone else is feeling which can be helpful in determining how best to respond.

3. Be Clear and Concise

When conveying information, use simple language without jargon and break down complex topics into manageable chunks.

By doing this, you make it easier for others to understand what it is you’re trying to say which reduces frustration levels all around!

Key Takeaway: Good communication skills are essential for maintaining positive relationships and achieving success.

Organizational Skills

What skills should a human resource manager have? Organizational skills are defined as a set of abilities that help you manage your time, keep track of deadlines and prioritize tasks.

In other words, these skills help you stay on top of everything and get things done efficiently.

Here are three ways to keep things organized.

1. Make a List

Lists can help prevent overwhelming yourself with too many tasks at once because you have them written down somewhere instead of constantly running through them in your head which can lead to anxiety and stress.

Writing things down will also allow you to see how much progress you’ve made throughout the day/week which can motivate you to continue crossing items off the list!

2. Use Planners or Calendars

Staying organized often requires using tools such as planners or calendars to write down events, meetings, etc.

Planners especially come in handy when there’s A LOT going on because they typically offer more space than most smartphones do.

3. Create Folders and Labels

Sifting through cluttered desk drawers or numerous emails from different senders each containing random topics can be frustrating and wastes time best spent elsewhere. Establishing a labeling system will save you a lot of headaches.

Key Takeaway: Organizational skills are important for anyone in any profession. Making lists, using calendars, and creating labeled folders can help increase productivity and prevent overwhelming yourself with too many tasks at once.

Problem-Solving Skills

Every day, we are faced with challenges that require us to use our problem-solving skills.

And while some people seem to naturally possess strong problem-solving abilities, this skill can actually be learned and developed over time with practice.

Here are three tips on how to develop your own problem-solving skills,

1. Define the Problem Clearly

The first step to solving any problem is taking the time to understand exactly what the issue is. This may sound obvious, but oftentimes we try to tackle a challenge without fully understanding all of its facets.

By clearly identifying the nature of the problem, you can save yourself valuable time and energy that would otherwise be wasted on trial and error.

2. Brainstorm Possible Solutions

Once you have a clearer sense of what the problem entails, it’s time to put on your thinking cap and brainstorm potential solutions.

Don’t worry about whether or not an idea is realistic at this stage – just let your creativity flow and come up with as many ideas as possible.

You can always weed out the silly ones later on. For now, just focus on generating as many options as you can think of.

3. Analyze Each Solution

After coming up with a list of possible fixes, evaluate each solution to weigh the pros and cons associated with each option.


Technical Skills

People-related skills are not the only important ones when it comes to what skills should a human resource manager have.

HR managers need technical skills too. Here are four areas you need to brush up on.

1. Recruitment and Selection

A big part of your job as an HR manager will be recruiting new employees and selecting the best candidates for open positions.

This requires not only knowing how to identify talent but also how to assess applicants using various tools and techniques such as interviews, reference checks, etc.

2. Employee Training and Development

Once you’ve hired great employees, it’s your job to help them reach their full potential by providing training and development opportunities.

This might include creating onboarding programs for new hires or offering continuing education courses for existing staff members.

3. Employee Benefits and Compensation

Another key responsibility of HR managers is to develop and administer employee benefits and compensation programs. This includes everything from health insurance to retirement plans, as well as salary negotiation and job classification.

4. Employment Law

As an HR manager, you need to be up-to-date on all relevant employment laws such as Equal Employment Opportunity Commission regulations in order to ensure compliance.

Key Takeaway: Technical skills are essential for human resource managers, including recruitment, selection, training, development, benefits, compensation, and employment law.


What skills should a human resource manager have? HR managers must be good at communication, organization, problem-solving, and people management.

These skill sets help managers to lead their teams effectively in order to achieve company objectives.

If you want to be a better manager or leader, then check out Promotable.org for resources that can help you improve your skills. From books and articles to online courses and coaching programs, we have everything you need to get ahead in your career. So don’t wait any longer – start learning today and become the best manager or leader you can be!