What Skills Should Middle Management Have?

The role of a middle manager is to act as a bridge between senior management and front-line employees. Middle managers are responsible for ensuring that the vision of senior management is executed by junior employees through teamwork. What skills should middle management have?

If you are hiring people for middle management, it’s important to identify what skills should middle management have. Here are the top five.

  1. Communication. One of the most important skills for a middle manager is effective communication. Middle managers need to be able to listen to the concerns of junior employees and relay those concerns to senior management.
  2. Motivation. A good middle manager can motivate junior employees to work together towards a common goal. This requires the ability to foster a positive team environment and to provide feedback.
  3. Organization. An effective middle manager is organized and efficient. They are able to juggle multiple projects and deadlines and prioritize tasks accordingly.
  4. Problem-Solving. Middle managers need to be able to identify and solve problems quickly and efficiently. This requires the ability to think on your feet and to come up with creative solutions.
  5. Leadership. A successful middle manager is a strong leader. They are able to delegate tasks and provide a clear direction.

Let us further explore what skills should middle management have in order to guide you through the hiring process.

Table of Contents

Roles and Responsibilities of Middle Management

People in middle management are responsible for ensuring that each department functions smoothly and efficiently.

To do this, you need to have a number of skills.

First, you need to be able to plan and organize. This includes being able to develop strategic plans and then ensure that they are implemented. You also need to develop plans and tactics at the departmental level.

Second, you need to be able to communicate effectively. This means being able to communicate with both top management and lower-level managers. Explain your plans and strategies clearly and get buy-in from those who need to implement them.

Third, a good middle manager motivates and leads. This includes being able to inspire and motivate your team to achieve their best and provide leadership and guidance when needed.

Fourth, you need to be able to make tough decisions that are in the best interests of your department, taking into account the impact of your decision on other parts of the company.

Fifth, you need to have financial acumen. This includes being able to understand and use financial information and making sound financial decisions.

what skills should middle management have(Source)

Conflict Resolution

When it comes to dealing with conflict, having strong resolution skills is key. This includes being able to effectively communicate and listen, as well as being level-headed and calm under pressure.

Learning how to resolve conflict in a positive way can help improve relationships both personally and professionally.

For example, let’s say there’s been a misunderstanding between you and a coworker. Rather than getting defensive or angry, try talking through the issue calmly. Listen to what they have to say without interruption, then explain your side of the story clearly but still respectfully.

By doing this, you’ll be more likely to reach a compromise that everyone can live with – rather than escalating the situation into an all-out argument.

Of course, resolving conflict isn’t always easy – especially if emotions are running high on both sides.

But remember that practice makes perfect. The more you do it, the better you’ll become at defusing tense situations quickly and efficiently.

So next time you’re faced with a conflict, take a deep breath and give it your best shot – you might be surprised at the result.

Key Takeaway: It’s important for middle managers to have strong conflict resolution skills, including the ability to communicate and listen effectively.

Organizational and Time Management Skills

Organizational and time management skills are up there on the list of what skills should middle management have.

Organizational skills refer to your ability to monitor things and make sure that they’re all done properly. This might involve keeping track of deadlines, paperwork, client information, etc.

Time management refers to your ability to use your time efficiently so that you can get everything on your list accomplished without feeling rushed or stressed out.

Both of these sets of skills are important for any manager or leader because they play a big role in determining whether tasks are completed on time and whether projects run smoothly overall.

If you’re not organized, it’s easy to miss deadlines or lose track of details which can throw off an entire project.

If you don’t manage your time well, then you’ll likely find yourself constantly playing catch-up instead of being proactive and ahead of the game.

Improving both skills should be a priority for anyone in middle management.

Here are some tips on how to improve your organizational skills.

  • Make lists – this will help ensure that nothing gets forgotten.
  • Put things in order – create folders/sub-folders if needed.
  • Keep everything digital – there are tons of great apps available to help with task lists and reminders such as Evernote.

Here are some tips on how to improve your time management skills.

  1. Wake up earlier.
  2. Set daily goals.
  3. Work in blocks.
  4. Take breaks.
  5. Delegate when possible.
  6. Say “no” more often.
  7. Simplify where possible.
  8. Prioritize ruthlessly.
  9. Automate/streamline whenever possible.

By following these tips, you should see a noticeable difference in both your organization level as well as how effectively you use the limited time each day!

Key Takeaway: Organizational & time management skills are key for any manager or leader! Try making lists, setting goals, & taking breaks to improve these skills.

FAQs About What Skills Should Middle Management Have

Do middle managers need technical skills?

The technical skills that were crucial to your promotion to a middle-management position are now less important. As a mid-level manager, you now must excel at your leadership skills, interpersonal skills, and strategic thinking.

What is expected of a middle manager?

Middle managers are responsible for aligning their department or team’s goals and initiatives with the organization’s overall business objectives. They are also responsible for establishing individual goals for each of their team members.

Why do middle managers need human skills?

Middle management requires strong communication skills and the ability to build relationships. These skills are especially important when sharing information and building relationships up, down, and across an organization.


Middle management is responsible for carrying out the plans and directives of upper management, as well as overseeing the work of lower-level employees.

What skills should middle management have?

To be successful, middle managers need to have strong communication skills so that they can effectively relay information between different levels of the organization.

They also need to be emotionally intelligent in order to understand and motivate those who report to them.

Additionally, conflict resolution skills are critical in this role, as middle managers often deal with disagreements among staff members.

Finally, good organizational and time management skills are essential in order to keep projects on track and ensure that deadlines are met.

Promotable.org offers a range of services to help people become better managers and leaders. We provide training and development resources, coaching and mentoring programs, as well as online tools and templates. Our goal is to help you develop the skills you need to be successful in your role.